Refunds & Returns Policy

Welcome to Xtraazenn. We aim to provide the best quality products and a smooth shopping experience. Please read our Refunds & Returns Policy carefully.

Return Policy

We accept returns under the following conditions:

The product must be unused, unopened, and in its original packaging
Return request must be raised within 3–5 days of delivery
The product received is damaged, defective, or incorrect

❌ We do not accept returns for:

Opened or used products
Products returned after the specified return period
Items damaged due to misuse or improper handling

Refund Policy

Once we receive and inspect the returned product:

If approved, your refund will be processed within 5–7 business days
Refund will be issued to the original payment method
In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI

Replacement Policy

We offer replacement in case of:

Damaged product
Wrong item delivered
Manufacturing defect

Replacement will be processed after verification and may take 5–7 business days.

Cancellation Policy

Orders can be cancelled before dispatch only
Once the order is shipped, cancellation is not possible

Return Process

To initiate a return or refund:

Contact us via email or phone
Share your order details and reason for return
Provide images (if product is damaged or defective)
Our team will guide you through the process

Shipping Charges

Return shipping charges may be borne by the customer, unless the product is defective or incorrect
Original shipping charges (if any) are non-refundable

Business Information

[site_title] offers premium health supplements to boost energy, stamina, and overall wellness—helping you stay active, strong, and confident every day.